Some exposure would not hurt at all and hopefully protect others from these scammers. Maybe you could write a follow-up article about them, considering your decision to leave them. It seems I\’m not alone and I wish that more blogs and magazines would direct some attention to the way this company is doing business and how they treat their loyal customers. I stumbled upon your blog looking for similar experiences with since they have been giving me a hard time lately.
Logmein pro pricing update#
LogMeIn Client (AKA Ignition) Sorting ProblemĪ recent update to LogMeIn Client caused the client to lose sorting sorting of the companies/group – we have A LOT of companies and finding a specific one is now a nightmare.Īt the time of writing there is still no fix released ( but fortunately some clever peeps found a workaround and passed it on to me), despite it having been a known bug for several weeks and lots of paying customers complaining about it.
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Logmein pro pricing password#
While I’ve never tested it, I’m pretty sure this only affects passwords with uppercase letters – yep that’s right, I don’t think LogMeIn Client’s password store is case sensitive. Your only option is to right click the machine, go to Properties and click ‘Forget Stored Credentials’ then enter the details manually every time forever more. If you get that, you can assume Ignition will never successfully save the password you are trying to store, no matter how many times you try. You can return only five minutes later, try and connect to a machine only to receive the dreaded ‘Login Failed’ error. When saving the username and password for some computers in Ignition, it seems to store them incorrectly. I’ve outlined some of the bugs that I can remember below (will update as I remember more!): LogMeIn Client (AKA Ignition) Saved Passwords Problem Unless you pay a premium on top of the already extortionate LogMeIn Central pricing, it also has a very limited feature set, simple file transfer for example should be a given, as well as a basic overview of the specification of the system you are working on. The LogMeIn Ignition app, which should be a beacon of light in terms of quick and easy remote access, has unfortunately been plagued with bugs, many of which have never been solved. There’s no quick way to count how many machines there are in total or in a specific group). BeAnywhere allows for a hierarchy (see BeAnywhere review here). Single Tier GroupsĪt present you can only have one tier of groups which – if you have a lot of customers – simply isn’t enough. If you want to move a bunch of machines to a group at the same time, you can’t, you have to do them one by one. Unfortunately as a web interface, its really lacking some basic functionality such as: Bulk Actions
LogMeIn CentralĬonsidering that LogMeIn Central was the first part of the LogMeIn ecosystem that we began paying for, I expected a lot more from it. We are now on BeAnywhere’s better, more feature-rich platform for less money than the basic functionality of LogMeIn. We spoke to BeAnywhere and explained the situation and they were willing to give us a slight discount because during the transition we’d be paying for both services. Given the issues we’ve had with LogMeIn (see below) and with no new features to justify the cost, this was the last straw for us. Our customers regularly voiced concerns around the inherent complexity in that modelĭespite these increases, as another user notes here, without ALSO paying for the Pro version of the LogMeIn Client, half of the features touted in LogMeIn Central (update management, alerts & monitoring, etc.) are unavailable. Historically, Central customers would be purchasing two SKUs – the Central management console and individual LogMeIn Pro seats, which would be installed on every computer they managed. One of the biggest changes with this move is the elimination of purchasing individual seats of LogMeIn Pro (for host computers) separate from Central. In an article on MSPmentor, a LogMeIn spokesman said: What I dislike most about this is that we only found out about the price increase a few weeks before so had no time to move all of our clients to a different platform – this is essentially extortion. LogMeIn CEO Michael Simon is no doubt enjoying a new megayacht.Īs with any business, we’re always looking at our outgoings and recently, despite no real innovation or increase in features or functionality, our LogMeIn Central price went from $300 per year to around £1500 per year, an increase of 500%.
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